You have probably heard the term ‘white glove logistics’ and are not quite sure what it means and, in this article, we offer you a detailed description of white glove logistics, while also naming a few of the business sectors that use these services.
What is White Glove Logistics?
Simply put, white glove logistics is the transportation and installation of technical equipment, and one of the leading UK companies is Rhenus High Tech, who have a great reputation working across many industries. The technicians are fully qualified and are approved by the manufacturers to work with the equipment and can install, configure and set up the equipment at the end user site.
Diverse Range of Industries
The business sectors that use white glove logistics include the following:
- Banking & Finance
- Vending Machines
- Medical & Healthcare
- Retail
- Manufacturing
- Telecommunications
- Fitness & Gym Centres
Handling complex and very expensive equipment is not something to be left to anybody, rather you need technicians that are knowledgeable and experienced, and most importantly, manufacturer-approved. Click here for reading on how technology will be used in the 21st century.
Range of Hi-Tech Equipment
The type of technical equipment that requires white glove logistics include the following:
- ATM & other banking equipment.
- Fitness equipment.
- Vending & gaming machines
- Retail signage & touch-screen information boards.
- Medical equipment – MRI and CT scanners.
- Telecommunication systems.
- Data storage devices.
The white glove technicians must spend a lot of their time learning about products to enable them to install and configure the equipment according to the manufacturer’s recommendations. They might have to attend product workshops at the manufacturer’s facility in order to receive approval to install specific types of equipment.
IT Hardware Removal, Disposal and Installation
If, for example, you wish to replace all your office workstations, the white glove logistics provider can collect and remove old hardware, while delivering and installing new components. This includes setting up a local area network and configuring the hardware so it is ready for use, while they also dispose of WEEE responsibly.
Final Mile Delivery
This is when the equipment manufacturer delivers the equipment to a pre-agreed location that is close to the final destination and the white glove logistics team take over from that point, manoeuvring the equipment into place and securing it. This is followed by calibration and testing, leaving the equipment ready for use.
Online Solutions
If you are in need of white glove logistics, a Google search will bring up a list of leading UK providers and you can make an initial enquiry and ask for a quotation. Look for a company that is established and has an impressive list of regular clients that use their services and you can’t really go wrong. Once you have made contact, the provider would need to know the details of the project and can quote for the job.
This is a booming sector that will continue to grow, as new and innovative technology emerges and with highly skilled white glove technicians, you can rest assured that the project will be completed smoothly.
